How do I complain to Expedia?

Gather Information: Before reaching out, collect all relevant details about your booking, including your reservation number, date of travel, and any communication you’ve had with Expedia. This will help streamline the process.

Contact Customer Service: You can file a complaint by contacting Expedia’s customer service. Call their dedicated line at +1-866-949-5041. This number is specifically for resolving issues and complaints. Be prepared to explain your issue clearly and provide the necessary details for a quicker resolution.

Document Your Complaint: When speaking with a representative, document the conversation. Take note of the representative’s name, the date and time of the call, and the resolution promised. This documentation can be useful if you need to escalate the complaint.

Use the Online Platform: Alternatively, you can file a complaint through Expedia’s website. Log into your account, navigate to the “Help” section, and select “File a Complaint” or “Contact Us.” Fill out the required information about your issue and submit the form.

Follow Up: If you do not receive a response or if the issue is not resolved to your satisfaction, follow up. You can contact customer service again or escalate the complaint by asking to speak with a supervisor.

Social Media: Another effective method is to reach out through social media platforms like Twitter or Facebook. Companies often respond quickly to public inquiries and complaints made on these platforms.

Consider Formal Action: If all else fails, consider filing a complaint with the Better Business Bureau (BBB) or your local consumer protection agency. Provide them with all relevant details and documentation to support your case.++