Can I Escalate My Complaint Directly to United Airlines Management?
https://community.nicic.gov/node/18333Can I escalate my complaint directly to United Airlines management?” While it may be challenging to reach upper management directly, you can escalate your complaint by contacting United Airlines’ Customer Care team and requesting that your issue be forwarded to higher authorities. Provide all necessary documentation, including previous communication records and a clear explanation of your grievance. If the issue remains unresolved, consider contacting the Department of Transportation or using social media platforms to publicly address your concerns.